1. Box offices
  2. Locations
  3. Public transport


Our box office on the mezzanine floor of the MuseumsQuartier (MQ main entrance, Museumsplatz 1, 1070 Wien) is accessible via a lift next to the MQ Point. If you need assistance, please call us at +43.1.235 00 22-40 – we'll be right there! The Ticket Office at Arsenal is accessible without barriers.


Burgtheater Vestibül
The entrance is barrier-free via a ramp at Vestibül on the side of Ringstraße.
A barrier-free toilet is available (Toi Toi Liberty).
Two disabled parking spaces are available at Josef-Meinrad-Platz (at the side of Volksgarten), 1010 Vienna (Mon – Sun 09:00–0:00). An additional disabled parking space is available at Löwelstraße 12, 1010 Vienna, behind Burgtheater (Mon – Sat 08:00–19:00).

Rathaus – Arkadenhof
The entrance via Lichtenfelsgasse 2, 1010 Vienna, is barrier-free.
Barrier-free toilets are available.
Two disabled parking spaces are also available at Lichtenfelsgasse, 1010 Vienna next to the entrance (Mon – Sun, 07:00–0:00).


Every station has barrier-free access (elevator or ramp). In almost all stations, tactile strips show blind and visually impaired people the way to stairs, escalators and elevators. Almost all means of transportation in Vienna are barrier-free accessible. We recommend the app Wien Mobil for navigation, as it provides real-time information. It not only shows you which means of transport are accessible barrier-free, but also whether an elevator is currently out of service at a station. Furthermore, in the apps Settings > Mobility you can choose to only be shown barrier-free departures and routes.